Free for families. Customised for your grotto.

Free themed photos for your visitors. Their contact details for you.

Your elves take the pictures on any phone. Families scan their own code and their photos arrive by email, framed with your grotto name and the year. Every claim adds their contact details to your list, with consent. Next Christmas they will want this year's photo in the same spot, and you will be the first to tell them you are open.

  • Free for every family
  • Ready in seconds, no app to install
  • Contact details collected automatically
  • A yearly tradition they come back for

Snap. Scan. Inbox.

It's free for your visitors

  1. Grotto elf photographing a smiling mum and son in the Christmas grotto
    1Elves take the photo on any phone.
  2. Elf phone showing a QR code while the mum scans it with her own phone
    2Families scan the QR code; it is free for them.
  3. Grotto laptop showing families claimed today with consent ticks, beside a photo wall slideshow
    3You get consented mailing list customers for future marketing and customers see themselves on photo wall slideshow.

How it works

Four steps, and your team only does the first one

Staff take pictures - customers scan the QR and fill in their details on their own device, so the queue moves at the speed of the photos. Nobody knows the correct spelling of an email address like your customer

  1. Take the pictures

    Your elves shoot on any phone with your branded festive frame live in the viewfinder, so every shot is framed right first time. Take as many as the family likes.

  2. The family scans their QR code

    Tap finish and the phone shows a QR code personal to that family, plus a short backup code. They scan it, and your staff move straight on to the next family.

  3. Photos land in their inbox

    The family types their own name and email and ticks their own consent box. Their framed photos are emailed to them, whether they claim in the field or on the drive home.

  4. You get their contact details

    Every claim adds a name and email address to your list, given by the family themselves. By November you have a mailing list built from your busiest weeks of the year.

Snap. Scan. Inbox. That is all your staff need to remember.

Getting started

Set up in minutes. Shoot all season.

Pay online and a Start here button walks you through everything. No waiting for us, no calls to book.

1

Setup

  1. Type your grotto name as you want it on the photos
  2. Pick one of our festive frames; you can change your mind later
  3. Choose a PIN for your camera staff and one for your managers
  4. Download your three QR code sheets; we email them to you too

2

Shooting

  1. Staff point their phone camera at the Camera QR sheet
  2. Enter the staff PIN and start taking photos
  3. Tap finish and show the family their own claim code
  4. Put the slideshow on a TV so the queue can watch

3

Getting leads

  1. Families scan their code and type their own name and email
  2. Their framed photos arrive in their inbox
  3. Those who tick the box join your mailing list
  4. Download your list any time from the admin page

What families take home

Your name on every photo they share

Each photo is framed with your grotto name and the year, ready to post and share.

Example images for illustration. Real customer photos coming soon.

What you get

The photos are the gift. The mailing list is yours.

Families claim their photos themselves, so they type their own details and check their own spelling. Instead of a clipboard of smudged addresses, you finish the season with a clean list of local families who chose to hear from you.

  • Name and email address for every family that claims
  • Consent given by the family at the moment they claim
  • Local families who visited you in person, the most valuable list you will build all year
  • Ready for your New Year offers, spring events, Easter trails and next year's grotto
Families who claimed today Sample
NameEmailConsentTime
Sarah Whitcombe[email protected]Yes10:02
Dave Okoro[email protected]Yes10:06
Meg Ashworth[email protected]Yes10:11
Tom Reilly[email protected]Yes10:15

Sample data shown for illustration only.

For families

Easy for parents. Easy for grandparents.

If they can take a photo, they can claim one. There is nothing to download and no account to create.

  • The queue keeps moving

    Families scan and go. They can fill in their details in the café, in the car or at home, because the code stays valid for two days.

  • Nobody gets left behind

    Point the camera at the code, type a name and an email. If the QR code will not scan, the short backup code works just as well.

  • Every photo feels like a keepsake

    Your branded festive frame turns a quick snap into something families want to keep and share, with your grotto name on it.

Queue entertainment

Put every photo on the big screen

A rolling slideshow shows each family's photos moments after they are taken. Children spot themselves, parents reach for their phones, and the wait feels shorter.

Christmas grotto family photos shown in a rolling 3D slideshow on a large TV screen, each framed with the grotto name and year
Claim your photos by scanning the code our staff show you

Your staff stay in control

Any photo can be taken off the screen with a single tap. It stays safe in the family's email; it simply stops showing in the slideshow.

Runs on the screen you already have

The slideshow runs in a web browser, so a laptop plugged into your TV, or a smart TV with a browser, is all you need.

Ready in seconds. No app to install.

Grab a phone. Scan. Start shooting.

We give you printable A4 QR sheets for your wall. Staff scan the Camera sheet with any phone and they are straight into your camera. Your admin pages are one scan away too, protected by your own PINs.

Four printable GrottoSnap QR sheets: Camera, Staff login, Account hub and Get your photos
Example sheets. Your own QR codes are ready to print from your account.
  1. Grab any phone

    Any staff phone will do. Nothing to install and nothing to download.

  2. Scan the Camera sheet

    Point the phone camera at your printed Camera QR code and enter the staff PIN. You are straight into your camera, ready in seconds.

  3. Take the pictures

    Your grotto frame is live in the viewfinder. Take as many as the family likes.

  4. Show the claim code

    Tap finish and the phone shows a QR code just for that family.

  5. The family claims their photos

    They scan it with their own phone camera and type their own name and email.

  6. Next family please

    Your staff move straight on. The queue never waits for anyone to type.

You get their contact details.

They get their photos by email.

Peace of mind

Built for a busy Saturday in December

No app, anywhere

Families and staff use the phones they already have. Nothing to install and nothing to update.

Any phone

iPhone or Android. If it has a camera and an up to date web browser, it works.

Consent done properly

Families enter their own details and tick their own consent box. Your staff never handle personal details on paper.

Wifi or mobile data

Photos upload over wifi or mobile data, so staff can switch to 4G or 5G if the venue wifi struggles.

Pricing

One price for the season. One line in your budget.

Grottos run for weeks, so there is one price for all of it. Pay once, set up in minutes, start shooting today.

Recommended

Full Christmas season

US$49£39

from sign up until 15 January

Practise as much as you like before you open

  • Your grotto name on a ready made festive frame, or your logo free on request
  • Photos emailed to every family who claims
  • Big screen slideshow for the queue
  • Your list of family contact details
Get started

FAQ

Questions grotto teams ask

Do families need to download an app?

No. They point their phone camera at the QR code on screen, a web page opens, they type their name and email, and the photos are sent to them. Nothing to install.

Will it slow down our queue?

No. Your staff take the photos, show the family their QR code and move on to the next family whilst the previous family take their time filling in their email and details. Nobody on your team types an email address, and families can claim their photos immediately or after they have left.

What if a family forgets to scan the code?

Every session also has a short backup code they can type in instead, and codes stay valid for two days, so families can claim at home that evening.

What phones do our staff need?

Any modern smartphone with a camera and a web browser. GrottoSnap runs in the browser, so there is nothing to install on staff phones either.

How does consent work?

Families type their own details and tick their own consent box when they claim their photos. Staff never write down or key in anyone's details.

Can the photos carry our branding?

Yes. Choose one of our festive frames and we print your grotto name on it, or ask us to place your own logo free of charge. Every picture a family shares carries your name.

Can we try it before the season starts?

Yes. From the day you sign up, your team can practise as much as you like until your go live date. Practice photos are marked as practice and are never sent to families, and you can cancel any time before you go live.

Why isn't it more expensive?

Because we want as many grottos as possible to use it, especially small charity, school and community grottos that could never justify an expensive photo system. One low price for the whole season means a village hall grotto gets exactly the same tool as a shopping centre.

Questions before you buy?

Talk to us about your grotto

Want your logo on the frame, or not sure it suits your grotto? Tell us about your event and we will get back to you quickly.

Prefer email? [email protected]