What you get
Everything inside your GrottoSnap account
I built GrottoSnap so grottos could spend very little and collect the contact details of visitors they would normally never hear from again. Here is exactly what you get, and how each part works.
Step 1
Pay, then set up in two minutes
The moment your payment goes through, you land on a short setup form. Your account is built there and then.
- Type your grotto name
- Choose a password, a 4 digit staff PIN and a 6 digit manager PIN
- We email you your links, never your PINs
- Practice mode until you choose your opening day, so you can try everything first
Your hub
One page to run your season
Your account hub keeps everything in one place, one scan away from your QR sheet.
- Your opening day, last day and days left
- One tap to your camera, claim page and staff login
- Your own short link for your grotto
- Change your password by emailed link, any time
- An Account ID to quote if you ever need help
Your frame
Your grotto name on every photo
Type your name as you want it, add an optional second line such as your village or "Pick your own", choose the lettering, then pick a frame. The previews update as you type.
Three lettering styles, four frames, and your logo added free if you want it.
Want something truly unique? We can design a custom frame for a small charge.
QR sheets
Four printable sheets for your wall
Print them on A4, or have them emailed to you. Staff scan once and they are where they need to be. No app to install.
- CameraStaff scan it and go straight to your framed camera.
- Staff loginProtected by your 4 digit staff PIN.
- Account hubYour settings, protected by your password.
- Get your photosPut this one up where families can see it.
Big screen
A live slideshow by your photo spot
Open your big screen link on a TV or laptop near your photo spot. No login needed. New photos appear as families are snapped, which draws the next family in.
- Any photo can be taken off the screen with one tap
- Copy the address or open it straight from your hub
Show your photos on your website
Copy one short piece of code from your hub and paste it into your website. Your photo carousel appears wherever you put it.
The real prize
A mailing list of local families
Families claim their own photos, so they type their own details and check their own spelling. Every visitor who ticks the box joins your mailing list, ready for New Year offers, spring events, Easter trails and next year's grotto.
Help
Questions and answers
Already a customer? Most answers are here. If not, email [email protected].
How do I set up my account after paying?
Straight after payment you land on a short form. Type your grotto name, choose a password, a 4 digit staff PIN and a 6 digit manager PIN, and your account is built there and then. We also email you your links; we never email your PINs.
Can we practise before we open?
Yes. Your account stays in practice mode until you pick your opening day in your hub, so you and your staff can try everything as often as you like first.
What do my staff need?
Any phone with a camera and an internet connection. No app to install. Staff scan the Camera QR sheet and they are straight into your camera.
How do families get their photos?
After the photo is taken, the staff phone shows a claim code. The visitor scans it with their own phone, types their own name and email, and their framed photos arrive by email.
Can I change the name on the photos?
Yes, any time, from "Change your frame and name" in your hub. You can also change the lettering and the frame. The previews update as you type.
Can I add my own logo?
Yes, free of charge. Tick the logo box on the frame page and you will be shown where to email it. Your named frame keeps working in the meantime.
I have forgotten my password.
Use "Change password" in your hub, or the log in page, and we will email you a link to set a new one.
How long does my account run?
From the day you sign up until 15 January, with one price for the whole season. No per photo charges, no hardware, nothing to hire or return.
Something is not working. Who do I contact?
Email [email protected] with your Account ID, which is shown at the bottom of the Grotto details box in your hub, and we will sort it out quickly.
One price for the season
US$49£39 until 15 January
No per photo charges, no hardware, nothing to hire or return. Sign ups close 20 December.
Questions first? Email [email protected] and I will help you get set up.