GrottoSnap help
Everything you need to run photos at your grotto, from your first practice shot to the last family of the season.
Works best on wifi or a strong 5G signal
Photos are uploaded straight from the phone, so a weak or patchy mobile data connection can make them slow to send.
If your venue has wifi, connect the grotto phone to it before you open. Families scanning the QR code will have the same experience: wifi or good 5G makes it quick.
How it works
Six simple steps, from Santa's chair to the family's inbox.
-
Grotto staff 1Take the photo or photos on the grotto phone Your chosen frame is added automatically.
-
Automatic 2The grotto phone shows a QR code
-
Parent 3Scan the QR code with their own phone camera No app to download.
-
Parent 4Enter their name and email address And choose whether to hear from the grotto again.
-
Automatic 5The framed photo or photos are emailed to them
-
Automatic, optional 6The photo appears on your display screen Only if you have the photo carousel running on a screen at your grotto.
Choose your guide
Grotto managers
Signing up, saving your PIN, practising before opening day, and setting up the phone and display screen.
Grotto staff
Taking photos, showing the QR code, and what to do if a photo doesn't send.
Families
Scanning the QR code, getting your photos, and what to do if they don't arrive.
Need something for behind the counter? Print the one page staff sheet.